Notes: The support offerings listed below are for open source Eclipse BIRT. Commercial products that you purchase from the store are already bundled with support.
Once you have submitted an order for support for open source Eclipse BIRT, a store representative will contact you with instructions for signing and returning the Maintenance and Support Agreement for Eclipse BIRT.
| Bronze Support | 5 incidents good for one year | $2750 |
| Silver Support | Unlimited incidents for one project for one year. | $15,000 |